Tuesday, August 31, 2021

VMware install / repair error "Service 'VMware Alias Manager and Ticket Service' (VGAuthService) could not be installed"

Product: VMware Tools -- Error 1920. Service 'VMware Alias Manager and Ticket Service' (VGAuthService) failed to start. Verify that you have sufficient privileges to start system services.

Product: VMware Tools -- Error 1923. Service 'VMware Alias Manager and Ticket Service' (VGAuthService) could not be installed. Verify that you have sufficient privileges to install system services.



Windows event log also had below error

Log Name:      System
Source:        Application Popup
Date:          31/08/2021 7:52:58 PM
Event ID:      26
Task Category: None
Level:         Information
Keywords:      
User:          SYSTEM
Computer:      IPTPRDTHY101.internal.qr.com.au
Description:
Application popup: vmtoolsd.exe - System Error : The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem. 

So it was clearly an issue with VC++

So 

1) Uninstalled two instanced of 2015-2019 VC++ from add/remove programs

2) Installed VMware tool again 

There was no error this time. Thanks! 

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